Returns & Exchanges
At EMKA, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. If your new piece isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all EMKA tags attached, ensuring the garment is in its original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing